The Holidays, E-mail Scams, Etc...

Dec 3

posted by Sid Wing in Humor, Helpdesk & Tech Support, General, Security | 0 Comments Bookmark and Share

I posted an article earlier today over on Not Rocket Science regarding e-mail scams - but I thought I would expound upon that here...

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This entry was posted on December 3, 2010 at 12:02 PM and has received 542 views. There are currently 0 comments. Print this entry.

Windows XP SP3 Recovery CD for your machine

Jul 18

posted by Sid Wing in Microsoft, Helpdesk & Tech Support, Operating Systems | 1 Comments Bookmark and Share

PC Magazine has a great article for creating your own "recovery cd" for your computer. You can view the article here.

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This entry was posted on July 18, 2008 at 6:19 PM and has received 549 views. There are currently 1 comments. Print this entry. Download attachment.

Helpdesk Horror - Part 2

Jun 6

posted by Sid Wing in Helpdesk & Tech Support | 0 Comments Bookmark and Share

As most of you know, I work as a Senior Developer, Senior Network Administrator, Exchange Server Admin, and many, many other hats.

In this line of work, invariably, I end up doing "tech support" for my end users. Now, mind you, my end users are "highly educated" engineers and analysts...

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This entry was posted on June 6, 2008 at 1:53 PM and has received 587 views. There are currently 0 comments. Print this entry.

Helpdesk Horror - Part 1

Jun 3

posted by Sid Wing in Browsers, Helpdesk & Tech Support | 0 Comments Bookmark and Share

Let's go WAAAAAAAAAAAAAAAAAAAAAAAY back to when I first started doing helpdesk support for a local ISP (for where I was living at the time).

I finally convinced the owner of the company that we REALLY should upgrade our existing users to Netscape version 3 (we had been distributing version 1 to that point - that should tell you how long ago it was).

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This entry was posted on June 3, 2008 at 9:21 PM and has received 569 views. There are currently 0 comments. Print this entry.